PRIVACY POLICY

if you continue to use the website you agree to our Privacy Policy. We will take all reasonable steps to ensure that your information and data is treated securely and in accordance with this Privacy Policy. The information that you send to us will be processed in accordance with our Privacy Policy. You hereby acknowledge and consent to somarto Limited processing your personal data for the purposes of allowing you to access and use the Multystores.com website.

The company will also process your personal data for the purposes of carrying out verification procedure in relation to your use of the services provided on the website. You agree to indemnify us from the release of any personal data pursuant to our Privacy Policy. This Privacy Policy describes the way in which the company deals with the information and data you provide to us to enable us to manage your relationship with us. We will process any personal information provided to us via the website using the customer/agent application form. By submitting your information to us and using the website you confirm your consent to the use of your personal information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Multystores.com website or otherwise provide us with your personal information. Your personal data will not be disclosed to third parties, unless such disclosure is necessary for processing of your request, such as effecting transactions on your BetKing or to carry verification procedures.

How information is used The information and data about you which we may collect, use and process include the following: Information that you provide to us by filling in the forms on the website or any other information you submit to us via the website or email. Records of correspondence received via the website, email & telephone. Your responses to surveys or customer research that we carry out from time to time. Details of the transactions you carry out with us via the website, telephone or other means. Details of your visits to the website including, but not limited to, location data, weblogs, and other communication data. We may use your personal information and data together with other information for the purposes of processing your bets, including card and online payments, setting up, operating and managing your account, complying with our legal and regulatory duties, building up personal profiles, carrying out customer research, surveys and analyses. Regularly providing you with information about promotional offers, products, and services. Monitoring transactions for the purposes of preventing fraud, irregular betting, money laundering and cheating.

Information Storage We will take all reasonable steps to ensure that your information secured and protected. We will only disclose personal information to other companies within associated or subsidiary companies and to business partners, successors in title to our business and suppliers that are engaged to process such information on our behalf. If you apply for an account with us then to help us make credit decisions about you, to prevent fraud, to check your age and identity and to prevent money laundering, we may use third parties including credit reference agencies who will record any searches on your file. We may also make inquiries of and disclose details of how you conduct your account to such agencies, security organizations and any other relevant third parties for fraud and money laundering prevention.

Telephone Calls Telephone calls to and from our Customer Contact Centre are recorded for training and security purposes along with the resolution of any queries arising from the service you receive.

Disclosure of Information We are entitled to share the information we hold of you which includes personal data and betting history with the regulator, sporting bodies and other bodies, including the police, to investigate fraud, money laundering or sports integrity issues and to comply with our regulatory duties. In the processing of your Multystores lottery account and associated transactions, the company has recourse to credit rating agencies, fraud detection agencies, anti-money laundering agencies who may keep a record of your information. You hereby consent to such disclosures. All such information will be held in accordance with this Privacy Policy.

Changes to our Privacy Statement Any changes we may make to our Privacy Policy in the future will be posted on this page and any such changes will become effective upon posting of the revised Privacy Policy. If we make any material or substantial changes to this Privacy Policy we will endeavor to inform you by email, notice on the website or other agreed communications channels.